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Reply when a document is rejected by a client

Clients can rejected a submitted document if it doesn’t meet their need or expectation.

  • The compliance status of the requirement as well as most of its information fields will be red.
  • The rejection date will be displayed.
  • The reason why (note icon) will be activated and clickable to read the note.
  • Click on the rejected Requirement to attach a new file or modify the dates.
  • You can add back a comment in the comment window.
  • The process will repeat until the document is approved by your client.